Skills gap research

The IOR is taking the lead in addressing training needs of the Refrigeration, Air Conditioning and Heat Pump sector. Last year a project was set up to focus in on three key areas:

  1. Current and future skills gaps
  2. Industry-led learning methods
  3. Continuing professional development

The first stage of the research involved gathering industry evaluation against a set of 45 individual knowledge, skills and attitudes (KSAs) within engineering. A study so far has surveyed 298 IOR members and non-members within the RACHP industry. Respondents rated the importance of each skill to their respective subsector and then rated the performance of a recent graduate or apprentice recruit.


Report Key Highlights

  • Core engineering skills deemed ‘extremely’ important by industry respondents are currently not being met,
  • Emphasis on the need for professional attitudes, core engineering skills, and keeping up with technology advancements,
  • The need for individuals who understood the theoretical and practical implications of the projects they were managing and for technicians to show basic business understanding,
  • SMEs, of which make up the bulk of the RACHP industry, struggle to facilitate or promote training,
  • Urgent need for CPD for those who have entered the workforce in the past 5 years,
  • CPD activities should be a collaborative,
  • The current preferred platform for CPD activities were traditional methods,
  • A belief that bridging the issues will be slow,

  • RACHP hard-to-fill jobs include: managerial, design, sales and technical.


 Read the full reports by clicking on an image below:    

Skills Report            Skills Report Data


The study is still open and can be accessed on the link below, the study is open to all fields of the greater engineering sectors:



Institute of Refrigeration  
Kelvin House, 76 Mill Lane  
Carshalton Surrey SM5 2JR 
United Kingdom 

+44 (0)208 6477033