IOR at the InstallerSHOW 2024

25 Jun 2024 to 27 Jun 2024

Installer SHOW 2024 is the UK's largest event for installers and specifiers of heat, water, air, and energy technology specifiers. It is free to attend and is happening at the NEC in Birmingham from the 25th -27th of June 2024.

To register for your free tickets and to see the full list of exhibitors and  event features visit 

The IOR will be running an IOR Cool Talk at The InstallerShow

Title: What installers need to know about RACHP

Date: Tuesday 25th June 

Time: 2pm to 3pm 

Location: Climate Solutions Theatre

Calling all installers eager to elevate their expertise in Refrigeration, Air Conditioning, and Heat Pump (RACHP) systems – this Cool Talk is tailored just for you.  Don't miss out on this opportunity to expand your skills and learn from leading industry experts. 

Join the Institute of Refrigeration on Tuesday 25th June at 2 pm as we take over the Climate Solutions Theatre at the InstallerShow. 

In this informative session, we'll delve into the essentials of RACHP systems, providing you with invaluable insights to enhance your understanding and proficiency. Whether you're a seasoned installer or just starting out, this session promises to equip you with the knowledge you need to excel in the field. 

But that's not all – we'll also unveil a treasure trove of free apps and online resources designed to support engineers working in the RACHP sector.


  • Unleashing the power within a heat pump: how to ensure you design, install and set up an efficient renewable heating system.  Graeme Fox, President of the Institute of Refrigeration and Director of Technical at BESA
  • Troubleshooting the refrigeration circuit of a heat pump installation. Laura Bishop Hillside Infinitas 
  • Digital tools for the RACHP engineer. John Broughton, Global Application Manager. Climate Solutions Danfoss AC

Booking to attend the IOR CoolTalk is not necessary, the session is open to all but if you register interest in the session you will receive a reminder and updates. 

Speaker information 

Graeme Fox FInstR

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Graeme is a Chartered Engineer, a Fellow of the IOR and a Member of CIBSE.  He is Technical Director at the BESA Group, a Director at ACRIB, Past President of AREA, and President of the IOR (Institute of Refrigeration). With over 30 years’ experience in the HVACR sector - in building services air conditioning, heat pumps and refrigeration – since 2016 Graeme has been assisting contractors with their legal compliance and technical needs. He was the driving force in developing minimum competency levels globally to assist the developing world in meeting their Kigali Amendment requirements with the Refrigerant Driving Licence - a recently launched UNEP programme


Laura Bishop FInstR

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Laura is a chartered mechanical engineer with 23 years of engineering experience with a number of blue-chip companies including Rolls Royce and E.ON Connecting Energies. She is a director for Hillside-Infinitas Ltd, an environmental consultancy with a strong focus on building decarbonisation and sustainability. Laura’s expertise is in the design and development of heat pump and heat network systems and she is a CIBSE Heat Network consultant. She is also Chair of the Ground Source Heat Pump Association which lobbies, trains and creates standards on behalf of the industry. One of Laura’s goals is to bust the myths surrounding heat pump deployment and to help clients make the most of decarbonisation technologies for their good and the good of the planet. 


John Broughton MInstR

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John has worked in the refrigeration industry for 39 years in various roles starting as an engineer in the field working on small commercial systems to large industrial applications. From field experience, contracting and technical support John has a wealth of knowledge based on solid basic principles and a practical approach to the business. John joined Danfoss in 1994 and has held various technical positions supporting the wholesaler business from a country level, through to regional and now global. John’s focus is the application of Danfoss components for commercial refrigeration along with being very passionate about training the next generation


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One place at the Cooltalk at the Installer Show