https://go10.integrityline.org/index.php?action=reportIncident&subaction=showTreeElement 

The website also has information about comment questions relating to reporting incidents.

  • What kind of incidents should I report?
  • How will my anonymity be protected?
  • What happens after a report or a question?
  • What happens if the content of a report turns out to be incorrect afterwards?
  • What do I do if I have any followup information on an incident that I submitted?
  • What do I do if I prefer to talk to someone over the phone? 
  • What is EFCTC?
 

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About

About the IOR

23 Apr 2026

The Institute of Refrigeration is the professional engineering body for all individuals working in RACHP. Find out more about the IOR here. 

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What We Do

What we do

23 Apr 2026

Find out what the IOR can do for you: technical queries, safety codes of practice, new  technologies and professional development.

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Join us

23 Apr 2026

When you become a member of the Institute of Refrigeration you are joining a group of specialist experts driving the sector forward.

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Domestic Heat Pump Design Installation Guide 2026

CIBSE and HPA UK Launch Comprehensive Domestic Heat Pump Guide

15 Oct 2026

CIBSE and HPA UK have unveiled a new Domestic Heat Pump Design and Installation Guide, providing industry professionals with a practical resource to support the specification, installation and commissioning of domestic air-to-water heat pump systems.
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WiRACHP Celebrates National Heat Pump Week

12 Oct 2026

To mark the start of National Heat Pump Week, the IOR Women in RACHP Network welcomed Charlotte Lee, Chief Executive of the Heat Pump Association (HPA UK), on its podcast.

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